Colloquium

The main conference will take place at the Henley Business School, Greenlands site from September 27th to September 29th, 2010.

On Thursday 30th September, the day following the ICRM conference, we will also be holding the 5th annual practitioner conference for the Henley Centre for Customer Management. Delegates to this conference will be able to hear from some of our distinguished academic visitors as well as from a number of senior business men who will share their experiences.

STOP PRESS
The editors of the Journal of Retailing, James Brown and Rajiv Dant, are both attending the colloquium and will be selecting the best papers from the 2010 colloquium for publication in a special section of the Journal of Retailing. The Journal of Retailing is ranked as the No. 1 Marketing Journal and also holds the highest Impact Factor of 4.09, which indicates how well articles in the journal are received by other researchers who themselves publish.

Travelling to Henley

Directions for travelling by road

From M4/London/Heathrow:

Leave the M4 motorway at Junction 8/9 signposted to Henley (via the A404(M) ). Take the centre of Henley.
greenlands map

From M4/Bristol:

Leave the M4 at Junction 10 signposted A329(M) towards Reading. Follow the Henley and the A321 through Wargrave. Then join the A4130 towards Henley Bridge.

From M40:

Leave the M40 at Junction 4. Take the A404 dual carriage way signposted Marlow/Marlow town centre take the A4155, towards Henley-on-Thames.

From M25/North:

Leave the M25 at Junction 16. Take the M40, signposted Oxford. Then follow the directions arrival from M40

From M25/South:

Leave the M25 at Junction 15. Take the M4 West. Then follow the directions for M4/London as above.

Approaching the Business School

Approaching from Marlow/A4155:

The main Business School entrance is on the left approximately 1 mile after the speed sign as you leave the village of Mill End.

Approaching from Henley Bridge/A4130:

Go straight across the traffic lights on the bridge over the river. Go up to the next town centre. Turn right following the signs for Marlow (A4155). At the first mini roundabout, straight ahead, then turn right towards Marlow/A4155 at the second mini roundabout. School is situated on the right approximately 2 miles from Henley.

The turning into the Greenlands site is quite acute. It can be identified by a small signpost behind a low brick wall with black railings.

Please note: If you are using a ’sat nav’ or ‘GPS’ navigation system such as a ‘Tom Tom’following postcode in order to navigate to the Greenlands Campus: RG9 3AU.

Directions for travelling by rail

South West Trains and First Great Western operate from London Paddington to Reading. Or, there is

a regular train service from London Marylebone to High Wycombe.

Taxis are available from Reading (telephone Chiltern Taxis 01491 578 899 or County Cars on

01491 579696 or 572422) and at High Wycombe.

There are also direct rail links to Reading from many major cities, including Birmingham,

Manchester, Glasgow, Cardiff, Bristol and Exeter. Then there is a rail link from Reading to Henley via
Twyford.

Information for travelling to Reading by air

For the onward journey to Henley at Greenlands, please refer to the road or rail sections.

London Heathrow (LHR)

The RailAir Bus picks up passengers from stands 1 and 2 at the Central Bus Station, and stand 10 at

the Terminal 5 Bus and Coach Station. After you have collected your luggage and passed customs,

follow the directions, outlined below, from your terminal to the Central Bus Station.

Tickets can be purchased from the counter in the Central Bus Station, and from the National Express

Sales Desk at Terminal 5. A single ticket costs £14, and return tickets are also available. Coaches run

every 20 minutes, and take one hour.

Directions from Terminals 1-4 to the Central Bus Station, and to the Terminal 5 Bus and Coach

Station are listed below:

Terminal 1

- From International arrivals follow the sign for Underground and Central Bus Station.

From UK and Ireland follow signs for Underground and Terminals 2 and 3, which direct you towards

the lifts (then follow signs for Underground and Central Bus Station.) Use the lifts to reach the

basement level.

Terminal 2

- Leave the building through the doorway immediately in front of the exit from customs

and follow signs for Underground and buses, which direct you towards the below-surface travelator.

Alternatively, you may prefer to use the street-level access by exiting the terminal building through

the revolving doors on the ground floor.

Terminal 3

- Follow signs for Underground and Central Bus Station, taking the ramp or stairs to

access the below-surface subway link.

Terminal 4

- Use the FREE Heathrow Express shuttle service. Travel in the carriages at the rear of the

train and alight at Terminals 1, 2 and 3. Follow signs for Terminals 2 and 3 but as soon as you see

signs for buses and underground follow these instead.

Terminal 5

- Follow signs for Local Buses upon exiting arrivals. If you do not already have a ticket,

these can be purchased from the National Express Sales Desk which is located inside the Terminal

builing (turn left out of arrivals) opposite Costa Coffee. You will find stand 10 by exiting the terminal

building opposite the National Express Sales desk.

London Gatwick (LGW)

Direct trains run to Reading from Gatwick Airport every hour and take about 1hr 15 minutes. A single ticket costs around £15 and can be purchased at the station in Gatwick airport.