The main conference will take place at the Henley Business School, Greenlands site from September 27th to September 29th, 2010.

On Thursday 30th September, the day following the ICRM conference, we will also be holding the 5th annual practitioner conference for the Henley Centre for Customer Management. Delegates to this conference will be able to hear from some of our distinguished academic visitors as well as from a number of senior business men who will share their experiences.

The editors of the Journal of Retailing, James Brown and Rajiv Dant, are both attending the colloquium and will be selecting the best papers from the 2010 colloquium for publication in a special section of the Journal of Retailing. The Journal of Retailing is ranked as the No. 1 Marketing Journal and also holds the highest Impact Factor of 4.09, which indicates how well articles in the journal are received by other researchers who themselves publish.

ICRM 2010 Doctoral Colloquium

We are pleased to announce that Professor Alan Rugman, Director of Research for the School of Management at the University of Reading, will be performing a welcome address at the Doctoral Colloquium portion of this year’s ICRM. This event gives doctoral students the opportunity to hear from authorities in the field, as well as get […]

Date change

We would like to announce that there has been a date change for the ICRM2010. This date change comes with very exciting news! First off, the new dates for the event will be September 27th– September 29th, with the 5th Annual Conference of the Henley Centre for Customer Management taking place on September 30th.

We […]


Henley Business School, Greenlands Campus

Welcome to the ICRM2010 blog where you will find the latest and greatest news about the upcoming event! Please check back often, as you will find up-to-date information on the Colloquium as well some interesting information about presenters and events.

To give you a quick introduction, my name […]


Welcome to the website for ICRM2010, the 18th International Colloquium on Relationship Marketing. During the run up to the conference we will post items that we think will be of interest to prospective attendees and we will then post reports on the conference as they occur. You are welcome to make comments about any of […]